Anastasia Gromova
Рейтинг
Резюме
Influencer Marketing
-1000+ executed influencer marketing campaigns
-Developing strategies for digital activities with specific targets connected with acquisitions, conversions, advertisement, and community management -Reaching out to content creators and negotiating terms of the agreements -Developing content planning and reviewing creative content
-Building strong relationships with content creators and agencies during campaigns execution
-Reviewing content creators selection and write briefs for the campaigns -Managing the budget for running campaigns
-Responsible for the execution, management, and quality control of the campaigns
-Developing contracts along with the legal department
-Monitoring and tracking campaigns after the execution
Customer Service-
Assistance and support of different italian and european fashion brands Work with orders: process inquiries, control the accuracy of order delivery or control that orders are executed according to the set standards, deadlines, and customers' needs, etc
Customer Support Specialist-
Resolve of customer queries and issues Assistance and comunication via email Develop service procedures, policies and standards
CERTIFICATES DELF B2 Certificate French language (05/2016 – 05/2016)
DELE A2 Spanish Language (2013)
LANGUAGES
Ukrainian Native or Bilingual Proficiency
Italian Native or Bilingual Proficiency
English Full Professional Proficiency
Russian Professional Working Proficiency
French Professional Working Proficiency
Spanish Limited Working Proficiency
EDUCATION
09/2012 – 06/2017
Liceo Linguistico e Scientifico Ettore Majorana- Linguistic and Scientific High School Ettore Majorana Institution/Place of Education
Rome/Italy
09/2008 – 06/2012
Scuola Media Umberto Nistri Institution/Place of Education
Rome/Italy
09/2012 – 02/2015
Alpa Model Accademy Institution/Place of Education
Rome Italy